External USB DVD drive not seen

I'm not sure if this is a normal issue with Hackintoshes, but I recently tried using a portable USB DVD drive with my Hackintosh, but it doesn't seem to be seen by the machine. It get power, opens and closes, but when a disc is inserted it doesn't mount and Disk Utility doesn't see it.

Can anyone help with troubleshooting steps to see why this isn't working and how I might be able to get it going?

Thanks!

submitted by /u/deuteranope
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