Installed Fenvi FV-T919; Wifi/Ethernet works but Bluetooth is not available?

Installed the card, set up the antennas, wifi works just fine, but bluetooth isn't recognized. Tried reseating the cable to connect it to the USB header on the mobo and no dice. Could it be some kind of USB port issue?

Running High Sierra 10.13.6, X99 ASRock Extreme4 motherboard

submitted by /u/samtfischer2
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