Apple announced today that devices running iOS 12 will securely and automatically share their emergency location with 911.The company notes that about 80% of 911 calls come from mobile devices but outdated infrastructure often makes it difficult for 911 centers to obtain a caller's location. In 2015, Apple launched HELO (Hybridized Emergency Location) which estimates a mobile 911 caller’s location using cell towers and on-device data sources like GPS and WiFi Access Points. Today, Apple revealed it will also use RapidSOS’s Internet Protocol-based data pipeline to quickly and securely share HELO location data with 911 centers, improving response time when lives and property are at risk. RapidSOS’s system will deliver the emergency location data of iOS users by integrating with many 911 centers’ existing software, which rely on industry-standard protocols.
“Communities rely on 911 centers in an emergency, and we believe they should have the best available technology at their disposal,” said Tim Cook, Apple’s CEO. “When every moment counts, these tools will help first responders reach our customers when they most need assistance.”
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