Apple has posted an open letter to customers to address the uproar following its admission that iPhones are secretly slowed down as their batteries age.Here's the letter in its entirety:
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A Message to Our Customers about iPhone Batteries and Performance
We’ve been hearing feedback from our customers about the way we handle performance for iPhones with older batteries and how we have communicated that process. We know that some of you feel Apple has let you down. We apologize. There’s been a lot of misunderstanding about this issue, so we would like to clarify and let you know about some changes we’re making.
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